PAYMENT AND SCHEDULING NOTES

Please check your email regularly for activity confirmations, meeting point details and other important updates.
Your card will need to be authorized to confirm your tour bookings.
Activities that successfully meet their minimum participation requirements will be charged between July 10th and July 19th (JST). If payment authorization fails, the reservation may be cancelled if payment information is not successfully updated within the required timeframe.
Beginning July 20th, guests will be notified if any of their selected activities did not meet the minimum participation requirements and, if applicable, will be given the opportunity to choose a replacement activity for their remaining open days, limited to the remaining tour availability at that time. Replacement activity options will only be offered where scheduling and remaining availability permit. A second payment authorization may then be processed for any newly confirmed replacement activities.
If an activity does not meet minimum participation requirements across all offered dates, the activity will be cancelled and a full refund will be issued.
Finalized activity schedules and confirmations will be emailed prior to the tour, and a personalized schedule containing all confirmed activities will also be provided upon arrival at your hotel.
Activities, schedules, guides, locations and availability are subject to change due to weather, operational requirements, supplier availability, transportation issues or other unforeseen circumstances.

CANCELLATION POLICY

Cancellations are free of charge for your selected activities up until July 10th (JST) via the contact form (LINK). After July 10th, any cancellations for activities that have already reached their minimum participation threshold will be subject to a 100% cancellation fee.
Upon cancellation, a replacement activity cannot be selected immediately. However, the opportunity to select a new activity for that specific day will be offered beginning July 20th and will be limited to the remaining tour availability at that time. Replacement activity options will only be offered where scheduling and remaining availability permit.

ACTIVITY DATE ADJUSTMENT POLICY

When activities are offered across multiple dates, preferred participation dates may be adjusted in order to optimize scheduling, balance participant numbers across activity dates and reduce the risk of activities failing to reach their minimum participation requirements. Efforts will always be made to keep guests on their originally selected preferred dates whenever reasonably possible.

PRIVACY CONSENT

I consent to the collection and use of my personal information (such as name, email address, phone number, activity participation details, dietary restrictions and other relevant registration information) solely for purposes directly related to activity registration, payment processing, tour operations and event communication.
Information may be shared only where operationally necessary with relevant service providers, guides, activity operators, payment processors and systems directly related to the management and operation of the tour program.

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